6 Wins Privacy Policy — Our Commitment to Protecting Your Personal Information

6 Wins is a trusted online Sports Betting platform serving users in Bangladesh. We believe that protecting your personal information is a fundamental right. This Privacy Policy ("Policy") explains how 6 Wins collects, stores, and uses your data.

This policy applies to the 6 Wins website (6wins.net), mobile application, and all our digital services. By creating an account, logging in, or using any of our services, you are considered to have agreed to the terms of this privacy policy.

We adhere to international data protection regulations and implement the highest technical and administrative measures to safeguard your privacy. The entire 6 Wins team is committed to earning and maintaining your trust.

6 Wins collects two types of information from you — what you provide directly, and what is generated automatically when you use the platform.

Information You Provide Directly:

• Registration Information: Full name, mobile number, email address, date of birth, and password.
• Identity Verification Information: National ID number or birth registration certificate (as part of the KYC process).
• Payment information: Mobile banking numbers (Mobile Pay, Nagad, Rocket) — we do not store card or bank account details.
• Contact Information: Messages, complaints, or feedback sent to support.
• Preference Data: Preferred games, notification settings, and language preferences.

Automatically Collected Information:

• Device Information: IP address, browser type, operating system, and device ID.
• Usage Data: Login times, pages visited, betting history, and session duration.
• Location Data: Approximate geographic location (country level only).
• Cookie & Tracking Data: Session cookies, preference cookies, and analytics data.

6 Wins uses your information only for specific, legitimate purposes. We never use your data beyond what is necessary. Below is the complete list of how we use your information:

1. Account Management: To support registration, login, password reset, and account security.
2. Providing Betting Services: To place bets, update odds, confirm results, and process payouts.
3. Payment Processing: To process and confirm deposits and withdrawals, and to maintain transaction records.
4. Customer Support: To resolve your complaints and queries, and to manage support tickets.
5. Security & Fraud Prevention: To detect suspicious access and prevent the creation of multiple accounts.
6. Legal Compliance: To comply with anti-money laundering laws and gaming regulations.
7. Promotional Communications: To notify you of bonuses, promotions, and important updates (you can opt out at any time).
8. Platform Improvement: To analyze usage patterns and improve the quality of our services.

6 Wins does not sell your data or share it unnecessarily. However, limited information may be shared with trusted third parties in certain specific circumstances:

• Payment Providers: Necessary payment information is shared with Mobile Pay, Nagad, and Rocket to process transactions.
• Identity Verification Services: With authorized verification agencies as part of the KYC process.
• Technology Service Providers: Cloud hosting, data analytics, and cybersecurity partners — all operating under our security protocols.
• Legal Authorities: Information may be disclosed when required by court order, government investigation, or other legal obligations.
• Fraud Prevention Agencies: Limited data may be verified against industry-standard fraud prevention databases.

Before sharing any information with third parties, we ensure they meet the same privacy standards we uphold. Strict data processing agreements are in place with all our partners.

Cookies are small text files stored in your browser. 6 Wins uses cookies to ensure the platform runs smoothly and to improve your experience. The types of cookies we use:

• Essential Cookies: To keep your login session active and maintain security — these cannot be disabled.
• Functional Cookies: To remember your language, theme, and other preferences.
• Analytics Cookies: To understand which parts of the platform are used most — without identifying you personally.
• Security Cookies: To protect against CSRF attacks and other cybersecurity threats.

You can manage cookies through your browser settings. However, disabling essential cookies may affect certain features of the platform. We do not use third-party advertising cookies.

6 Wins uses industry-leading security technology to protect your privacy. Our security infrastructure includes:

• TLS/SSL encryption: All data transmitted between you and our servers is secured with 256-bit encryption.
• Database Encryption: All stored sensitive data is kept in encrypted form.
• Two-Factor Authentication: The option to add an extra layer of security to your account.
• Regular Security Audits: Regular penetration testing conducted by third-party security experts.
• Access Control: Only authorized staff have access to specific data.
• Data Backup: Secure and encrypted backup systems.

6 Wins does not retain your data longer than necessary. Separate retention policies apply to different types of information:

• Account Information: For as long as your account is active, and for a further 5 years after closure, as required by law.
• Transaction History: A minimum of 7 years, in accordance with anti-money laundering regulations.
• Communication records: Support conversations for up to 3 years.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last a maximum of 12 months.
• KYC Documents: 5 years after account closure (as required by regulatory obligations).

Once the designated retention period ends, data is securely deleted or anonymized. We conduct regular data retention reviews and have automated processes in place to remove data that is no longer needed.

You have full control over your personal data on 6 Wins. The following rights are available to you at any time:

• Right to Access: You can request to know what personal information we hold about you.
• Right to Rectification: If any of your information is incorrect, you may request that it be corrected.
• Right to Erasure: You may request the deletion of specific data unless we are required to retain it by law.
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Data Portability: You may request a copy of your data in a machine-readable format.
• Right to withdraw consent: You may withdraw your consent at any time.
• Right to Complain: If you object to how we use your data, you may file a complaint with the relevant authority.

To exercise these rights, email us at support@6wins.net. We will respond to your request within 30 business days. Some requests may not be fulfilled due to legal obligations — in such cases, we will explain why.

6 Wins strictly prohibits anyone under 18 from using the platform. In line with our privacy policy, we do not knowingly collect personal information from minors.

Date of birth verification is mandatory at registration. If we have reason to believe a user is under 18, we will immediately suspend their account and delete any collected data.

6 Wins may update this privacy policy from time to time. When changes are made, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A notification will be displayed when you log in to the platform.
• The "Last Updated" date at the top of this page will be changed accordingly.

For significant changes, we will notify you at least 14 days in advance. Continued use of the platform after any changes takes effect will be considered your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us:

• Email: support@6wins.net
• Live Chat: Click the chat button on the right side of the platform (available 24/7)
• Response Time: 48 hours for general requests; 30 business days for data protection requests.